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webmail folder manager not available?

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webmail folder manager not available?

i've tried searching for other posts about this but the search didn't find anything which makes me think i'm just being stupid. Anyway, when i'm in my email accessed via plusnet web site and try to access 'folder manager' from the Tools section my curser changes to a 'non-entry' type symbol. This happens regardless of where i click in the left-hand folder pane. Where am i going wrong?
2 REPLIES
Community Veteran
Posts: 14,469
Registered: 30-07-2007

webmail folder manager not available?

Are you accessing your mail in pop3 or imap mode (an option next to the login box).

Folder manager is only available in imap mode as POP3 does not support folders.
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webmail folder manager not available?

thank you so much! - didn't know that..