cancel
Showing results for 
Search instead for 
Did you mean: 

unable to log in to webmail

caspol
Newbie
Posts: 1
Registered: 30-07-2007

unable to log in to webmail

Hi, I have been unable to log in to webmail all evening, the page just sticks on loading for ages. I have set up another mailbox but I dont think this is the problem as I am able to receive webmail through POP3 - Thunderbird - and I have just received an email saying my new mailbox is active!! Any ideas?? Regards
4 REPLIES
Community Veteran
Posts: 1,229
Thanks: 1
Registered: 12-04-2007

unable to log in to webmail

Dunno! Just tried mine, and it is no probs.
Plusnet Staff
Plusnet Staff
Posts: 12,169
Thanks: 18
Fixes: 1
Registered: 04-04-2007

unable to log in to webmail

Hi,

Are you trying to log in to your default mailbox or the new one? If the new one it can take 15-30 minutes to set up from it being created before it will ba accessable.
Community Veteran
Posts: 14,469
Registered: 30-07-2007

unable to log in to webmail

and if things are slow or the creation scrips are behind, a few hours Wink

@caspol,

Have you tried disabling your software firewall (if you have one) or rebooting your PC & modem/router.
N/A

unable to log in to webmail

I had this problem over the weekend and I got told to reboot my router. After I did this it has worked perfect since