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trouble getting conected using plusnet :(

brettking24
Grafter
Posts: 109
Registered: 26-08-2007

trouble getting conected using plusnet :(

Hi for a few weeks my conections hasnt been to good,at times it will conect but at others it wont,i notice somtimes when browsing etc my msn will log out and try to reconect and web pages wont load even though my pc says its still online.ive tried cutting of but when i try to reconect it doesnt work just get a error


any ideas?

im on 2mb bb
6 REPLIES
N/A

trouble getting conected using plusnet :(

Hi there and welcome to the forums.

Sorry to hear that you are having problems.

When you lose connectivity does your modem / router stay in synch. I.E does the ADSL / Link light remain on and constant?
brettking24
Grafter
Posts: 109
Registered: 26-08-2007

not too sure

not too sure,will keep a eye on it.
prichardson
Grafter
Posts: 1,503
Registered: 05-04-2007

trouble getting conected using plusnet :(

In addition, it would be handy to know the error number and message you get when attempting to reconnect.
Community Veteran
Posts: 5,877
Thanks: 1
Registered: 05-04-2007

Re: not too sure

Quote
not too sure,will keep a eye on it.


Are there any christmas lights near you? If you are losing sync this may be the cause.
brettking24
Grafter
Posts: 109
Registered: 26-08-2007

well..

well its just happend agaian and i notice just the power light is on on the usb modem.

think the error msg is 721


somthing about cant connect to remote computer,strange as when i reboot pc it seems to be ok untill it cuts of again
Community Veteran
Posts: 5,877
Thanks: 1
Registered: 05-04-2007

trouble getting conected using plusnet :(

if only the power light is on on your modem and not the sync light work through:

http://usertools.plus.net/tutorials/id/13
http://usertools.plus.net/tutorials/id/10