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support staff can you read this

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support staff can you read this

can somone from support tell me what is going on with my ticket fault, over 4 weeks and issue getting wose by the day.
ID: 19450713
2 REPLIES
Mand
Grafter
Posts: 5,560
Thanks: 1
Registered: 05-04-2007

support staff can you read this

Hi there

Your fault is currently with BT's diagnostics team, after being re-raised to BT on the 5th. Updates can take up to 72 hours, and so should be received at some point today.
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support staff can you read this

i got a reply wish in my opinion was poor, spped is currently 13kbps