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suggestion: keep details of two payment cards

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suggestion: keep details of two payment cards

My bank has twice refused business debit card payments when funds were available: each case was excusable (for peculiar reasons) but means that we cannot regard such payments as 100% reliable.

Now that you cut us off with no warning if one attempt to take payment fails, may I suggest that you let us register details of a backup card (e.g. a personal credit card in my case).
2 REPLIES
Community Veteran
Posts: 419
Thanks: 1
Fixes: 1
Registered: 04-04-2007

suggestion: keep details of two payment cards

Hi

Sorry I don't know what answer when this happen - so I've flagged it up to the comms teams for you

Bill
JonathanW
Grafter
Posts: 2,648
Registered: 02-10-2007

suggestion: keep details of two payment cards

Thanks for the suggestion. Unfortunately at the moment the system can't handle two different sets of card details, other than keeping a backup copy that are used only if the primary details expire.

I've passed your suggestion through though, as we are looking at revamping the way that we handle billing for Meteronet accounts.