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stopping a DD and getting a refund how ?

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stopping a DD and getting a refund how ?

i left + last month, I am still waiting for a refund and they are going to take another DD (which my bank cant stop although i cancelled it !)

Rang and asked to speak to someone who could sort this out - got put back on hold and cut-off ( why I left in the first place )

What a heath robinson setup !! Evil
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Re: stopping a DD and getting a refund how ?

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i left + last month, I am still waiting for a refund and they are going to take another DD (which my bank cant stop although i cancelled it !)

A cancelled DD will bounce, the money will leave your account and go straight back in again (assuming it has been properly cancelled).
Community Veteran
Posts: 4,729
Registered: 04-04-2007

stopping a DD and getting a refund how ?

Is it a “direct debit” from your bank account, or a “continuous payment authority” on a credit card?

They are a world apart in consumer protection, if it is a direct debit, then you can stop it. But credit card a “continuous payment authority”, can live on after you have closed the credit card account.

Chilly