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stable rate has not moved

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stable rate has not moved

i have been on max dsl since wed and am syncing at 8.1 but my stable rat has never moved - it is still showing 2mb just like it was before going to max. have shut down equipment many times since getting max. any ideas anybody ?
6 REPLIES
Mand
Grafter
Posts: 5,560
Thanks: 1
Registered: 05-04-2007

stable rate has not moved

Hi there

I've made some changes to your account.

Please disconnect for around 20 minutes, reconnect and let us know if things improve.

Smiley
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stable rate has not moved

thanks mand will try that
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stable rate has not moved

@mandbeckett

hi tried that but still showing stable rate at 2000 kbps
Mand
Grafter
Posts: 5,560
Thanks: 1
Registered: 05-04-2007

stable rate has not moved

Hi there

Want to try again for me? I've made all the changes I can now. If this doesn't work we're at the mercy of BT.

~Crosses fingers~ Smiley
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stable rate has not moved

thanks mand will try again
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stable rate has not moved

@mandbeckett

thanks mand stable rate now showing at 8000 kbps

ardglass