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speed

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speed

In the past few weeks my conection speed is a disgrace, lucky to reach 400 kbps. calls to plusnet are no help at all, may as well stayed on 512!
1 REPLY
N/A

speed

Hi there,

Welcome to the forums.

There can be many reasons why you may be experiencing problems.

A good starting point for self diagnosis is here from the Tutorials and FAQ section of the forums.

I am surprised that the Support Team were unable to help. That is most unusual. What gave you that impression?

Read the turorial linked above and if you have any queries, post back and we'll see what can be done.