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smtp mail..

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smtp mail..

hi, i wonder if a CSR could take a peak at my account to check i've setup our smtp email correctly - seems to be taking a long time to activate (domain just tx'd in)
thanks!!!!
5 REPLIES
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smtp mail..

Believe PN states up to 4 hours but I have known it to take longer. If not working tomorrow morning then raise a ticket.
Plusnet Staff
Plusnet Staff
Posts: 12,169
Thanks: 18
Fixes: 1
Registered: 04-04-2007

smtp mail..

Hi,

The records look correct for the mail for SMTP, just needs to domain to update on the authorative name servers, which as pchambers says is normally about 4 hours so it should update at almost any time now.
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smtp mail..

name servers seem to getting up to date - hope smtp sorts itself out for the morning!
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smtp mail..

smtp still seems to be behind, as well as my A record for www - can anything be done to speed him up?
Community Veteran
Posts: 14,469
Registered: 30-07-2007

smtp mail..

All you can do is ring support and get them to refresh the domain component to see if that sorts it out.