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slow header download from astraweb (3kB/s)

Community Veteran
Posts: 1,124
Thanks: 4
Registered: 14-08-2007

slow header download from astraweb (3kB/s)

Currently running at abtout 3kB/s

Using Forte Agent, connected to europe.news.astraweb.com

What speeds are others getting at astraweb?

Thanks

Edit: I am on premiere option 1, and have a 6.2Mb/s result at speedtest.net
9 REPLIES
Mand
Grafter
Posts: 5,560
Thanks: 1
Registered: 05-04-2007

slow header download from astraweb (3kB/s)

Hi there,

Are all other protocols OK? Which gateway are you on? Have you tried connecting to a different gateway?
Community Veteran
Posts: 1,124
Thanks: 4
Registered: 14-08-2007

slow header download from astraweb (3kB/s)

Hmmmm

It has stuck at around 3 to 5 kB/s until about 4 - now it is clocking along at around 100 to 200 kB/s

If you want me to download off peak, why throttle me during off peak?

Sorry - to answer your questions, other protocols are fine, and I am on - can't find the gateway, how do I do that. I think I need the user tools site, but can never find it on the portal - why is it not made more prominent.
Mand
Grafter
Posts: 5,560
Thanks: 1
Registered: 05-04-2007

slow header download from astraweb (3kB/s)

Hi there,

Looking at these packet drop graphs you can see that at 4pm the rate limits kick in on Plus, and the number of Premier packet drops plummets.

The performance you were seeing off peak shows that you are not being throttled, but that a large amount of users are using interactive traffic, and there are numerous drops on non-interactive traffic as a result.
Zathras
Grafter
Posts: 295
Registered: 01-08-2007

slow header download from astraweb (3kB/s)

Community Veteran
Posts: 1,124
Thanks: 4
Registered: 14-08-2007

slow header download from astraweb (3kB/s)

thanks
Community Veteran
Posts: 1,124
Thanks: 4
Registered: 14-08-2007

slow header download from astraweb (3kB/s)

OK - Im back.

You stated that the slow download until 4 would be due to throttling kicking in at 4 on BB+?

Can anyone then explain why header download is MUCH slower than body download - even before 4:00?

Thanks
Community Veteran
Posts: 1,124
Thanks: 4
Registered: 14-08-2007

slow header download from astraweb (3kB/s)

OK - A week on.

Anyone from plusnet (or anyone who knows) who can answer my question above, would be much appreciated.
Plusnet Staff
Plusnet Staff
Posts: 12,169
Thanks: 18
Fixes: 1
Registered: 04-04-2007

slow header download from astraweb (3kB/s)

Most likely because you're downloading headers using one thread but bodies using multiple threads. You might want to try a site like binsearch.info to create NZB files instead of downloading headers.
Community Veteran
Posts: 1,124
Thanks: 4
Registered: 14-08-2007

slow header download from astraweb (3kB/s)

Thanks for the suggestion. I'll look into that.