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slow !! 26K connection is faster than me at present

doomreaper
Grafter
Posts: 136
Registered: 07-09-2007

slow !! 26K connection is faster than me at present

yes its true, all day i have been on my 8meg line and runnign slower than a 26k connection.. OUCH!
help i need a speed rush
10 REPLIES
deekay
Grafter
Posts: 209
Registered: 05-08-2007

slow !! 26K connection is faster than me at present

For weeks now, I have been getting download speeds in excess of 750KB/s, but this afternoon it's got slower and slower until it is now crawling along.

So, I have just done two Bandwidth Speed Tests. The first gave me a download speed of 27.13KB/s and for the second, it had dropped to a speed of 7.33KB/s.

I've not changed anything here and the computer and router have been on all afternoon and most of the morning.

It would appear that I am not the only one with speed problems today.

Hoping things are back to normal tomorrow!

Keith
rtc
Newbie
Posts: 4
Registered: 30-09-2007

slow !! 26K connection is faster than me at present

Mine has been that way for three days now, I usually get 8mb reliably.

Now 250K Sad
Plusnet Staff
Plusnet Staff
Posts: 12,169
Thanks: 18
Fixes: 1
Registered: 04-04-2007

slow !! 26K connection is faster than me at present

Hi,

Are you all on LLU? You can check by going to

http://usertools.plus.net/@gateway

If so there's a similar thread over in the PlusNet forum about LLU speeds that we're currently looking into.

Can you try the following test login:

username: testing@dslconnect.co.uk
password: testing

and try this speedtest while logged in with that:

http://speedcheck.ispconnect.co.uk/speedcheck/

and from there raise it as a fault via the fault checker (under connection settings on the left) and we can look into it for you.
doomreaper
Grafter
Posts: 136
Registered: 07-09-2007

slow !! 26K connection is faster than me at present

cheers, yes i am on LLU, no offense but i had been checking all day on F9 server status and there hasn't been a mention of any problems, now if this is just LLU and as such dosnt get mentioned in the 'normal' server status for broadband, might it be worth starting a LLU server status section ?Huh
deekay
Grafter
Posts: 209
Registered: 05-08-2007

slow !! 26K connection is faster than me at present

Yes, I am on LLU.

I logged off and tried logging back on again using testing@dslconnect.co.uk as the username and testing as the password, but it said invalid username or password and wouldn't log in.

Am I doing this incorrectly?

Also, where do I enter the http://speedcheck....... URL while logged into the portal. I've never seen anywhere to do it.

Thanks

Keith
deekay
Grafter
Posts: 209
Registered: 05-08-2007

slow !! 26K connection is faster than me at present

Update! Success!!

I have just done a normal Broadband Speed Check.

Speed is back up to 6.35Mb/s and my download speed is 812.49KB/sec.

So my speed is now back up to normal. Cheesy

Many thanks.

Keith
doomreaper
Grafter
Posts: 136
Registered: 07-09-2007

slow !! 26K connection is faster than me at present

mine also, 7.5meg line capacity .. TY Smiley
deekay
Grafter
Posts: 209
Registered: 05-08-2007

slow !! 26K connection is faster than me at present

Sent at 3:55pm.

My speed has gone right down again from the 6.35mbps I had this morning.

According to the Force9 Broadband Speed Check, it's now 175.10kbps and the download speed is down to 21.89KB/sec.

Sorry, but I still can't log in with username testing@dslconnect.co.uk and password as testing, as suggested by dtomlinson, to do the tests.

Cheers

Keith
N/A

slow !! 26K connection is faster than me at present

My speed is abhorrent also mate. I'm currently downloading about twice the speed of dial-up so i'm leaving F9. Hopefully Virgin will get me up to a decent speed (and keep their email servers secure!!). I really think ISPs should be held 100% accountable for their service. If you buy a nice looking jacket and it falls apart the shop will refund you. Not so with ISPs it seems, something wrong there :-(
Plusnet Staff
Plusnet Staff
Posts: 12,169
Thanks: 18
Fixes: 1
Registered: 04-04-2007

slow !! 26K connection is faster than me at present

Hi,

Looking at the line speed history from BT your line resync'd at a rate of 160kbps around 19/07/2007 05:03:46. This will have caused the throughput rate on your line to be decreased to 135kbps and it will only increase one the line has sync'd at a stable higher rate for 3-5 days.

You can check the throughput rate by running the BT speedtest:

http://www.f9.net.uk/support/broadband/troubleshooting/bt_speed_tester.shtml

Problems like this are often caused by incorrect wiring or filters, this is worth a read:

http://usertools.plus.net/tutorials/id/13

If you can find the cause and the sync speed goes back up again as I say it will take 3-5 days for your throughput speed to increase.