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should I change product ?

joncooper
Grafter
Posts: 314
Registered: 07-09-2007

should I change product ?

My current product: PlusNet Broadband Premier Option 1
current usage = 4-6Gb a month peak and 10-12Gb offpeak

'Broadband your way' option 2 looks like a better deal to me

any problems ?
any other recommendations ?
8 REPLIES
The_10th
Grafter
Posts: 1,090
Registered: 08-04-2007

should I change product ?

With regards to Peak/Off-peak remember that the BBYW products have a reduced Off-peak time of 12am to 8am whereas you currently have off-peak from 12am to 4pm. This would make BBYW option 3 a better choice perhaps if your off-peak usage is between the times of 8am to 4pm.

See the link in my signature about expected speeds also for certain usage requirements.

There is a list of download sites which have reduced throughput during peak time (e.g. Mirror Kent University) but you still have the rest of your bandwidth to use remember to carry out other activities such as VOIP, gaming etc. Where there is a will there is a way also don't forget.

There is a hardware option of a wired or wireless router pack which is free as long as you stay on your product for a minimum of 12 months.

So far so good since I changed to option 3 from PAYG so no compaints here.

Decisions, decisions...
joncooper
Grafter
Posts: 314
Registered: 07-09-2007

should I change product ?

Ah, I didn't notice the change in offpeak hours, thanks

have to think a bit more now Sad
Community Veteran
Posts: 1,817
Thanks: 11
Registered: 30-07-2007

should I change product ?

I'm currently finding that the speed restrictions on option 2 are killing all but web browsing. Downloading file speeds are restricted to below 256Kps in some cases. Lower than on a 512 connection. Don't move until you have looked at this page.

http://www.plus.net/support/broadband/products/broadband_your_way/experience/speed.shtml


On PAYG all speeds are gold and you pay for extra usage on payg you get more gb's per months but at constipaped speeds.

A
Community Veteran
Posts: 2,849
Thanks: 156
Fixes: 2
Registered: 05-04-2007

should I change product ?

Yeah, I just saw your other thread and I was getting reasonable speeds for the 1Mb fixed line for the ATI file (I'm on Plus).

It's the extended peak hours and the ludicrous policy of prioritising http traffic based on source location which really puts me off (http sites, http servers et al).

Really don't understand the logic of the person who decided to do this. Adding an extra complexity onto download speeds, on top of all the other factors which might affect it :idea:

Maybe it's me - but I don't see that if PlusNet had sufficient capacity during peak hours to server its userbase, that such measures would be necessary. I am sure other ISP's shape traffic, but I find it hard to believe their rules are this complex.

For some reason it seems someone is hell bent on making the Ellacoya configuration rules as complex as possible. Just because it can be implemented, doesn't make it a good idea.

I think I'll stick with Plus which (aside from February when they screwed it up) has been working fine for me. If we get another repeat of February, which wouldn't surprise me in the least .. then I am going to have to shift ISP to avoid the silly http source location rules of BBYW.

Oh well :?

EDIT: Ahem, typo as below Sad
Plusnet Staff
Plusnet Staff
Posts: 12,169
Thanks: 18
Fixes: 1
Registered: 04-04-2007

should I change product ?

Quote
Maybe it's me - but I don't see that if PlusNet had sufficient capacity during peak hours to server its userbase, that such measures would be necessary. I am sure other ISP's shape traffic, but I find it hard to believe their rules are this complex.


Thing with capacity is that it doesn't come cheap, as an ISP you can either keep adding the capacity so there's always a higher supply than demand or you can set up measures to control the usage. At about £193 per Mbps per month it's easier to see why the latter is the choice. The decision we've made is to give priority on the network to interactive traffic but that means applying almost catch all rules on non-interactive traffic.

We could remove all of the rate limits that are in place now but you would find that there was a much more uneven spread of the bandwidth. Right now the rates on P2P and usenet and download sites mean that (all other factors being equal) each person sees similar performance. Without the rate limits you'd have a small number of people disproportionatly using the bandwidth and a larger number of people seeing slower speeds.

You can be pretty certain that other ISPs are doing similar or are going to do similar at some point and face up to the problems and questions and decisions that we've had to face up to.

It's a tough job to balance the costs and revenue and at the same time balance the supply of and the demand for bandwidth.
N/A

should I change product ?

I was originally sceptical about going from PAYG 2GB to BBYW2 8GB - mainly because of the cancellation charge issue, but also concern over the rate limits.
As I posted elsewhere, I got 117 KB/s peak time and 470 KB/s off-peak from (presumably) an 'http server'
I also tried ftp (ftp.demon.co.uk) and got 80 KB/s peak and 470 KB/s off-peak.
VPN seems to work too.
My line rate is about 5Mb/s

On PAYG I would have done any major downloads off-peak anyway as I get close to my 2GB/month allowance and the peak time rates aren't dire, so I don't really seem to have lost out and I've got 8GB/month instead of 2GB/month. It's still early days though.

For the cancellation charge: I've been with PN since March 2003 and paid the set-up cost up front. Surely, if PN can now write off the set-up cost after 1 year, they should be able to write of the cancellation charge for people who have been with PN for some time? (not that I'm currently planning to cancel)
Community Veteran
Posts: 3,364
Thanks: 15
Registered: 06-04-2007

should I change product ?

Quote

... the lubricious policy of prioritising http traffic based on source location which really puts me off (http sites, http servers et al).


Did you mean to use the word lubricious above. Click the word to get the dictionary definition. Smiley

SW.
--
3Mb FTTC
https://portal.plus.net/my.html?action=data_transfer_speed
Community Veteran
Posts: 2,849
Thanks: 156
Fixes: 2
Registered: 05-04-2007

should I change product ?

Whoops damn spell checker Shockedops: