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routing issues - any progress?

Robtheplod
Grafter
Posts: 320
Registered: 17-08-2007

routing issues - any progress?

Hi All
Is there any progress with very slow routing between nodes when they connect to the same plusnet gateway? - ie RDP etc is diabolical if you happen to connect to the same plusnet gateway as your destination....
many thanks!!
8 REPLIES
James
Grafter
Posts: 21,036
Registered: 04-04-2007

routing issues - any progress?

Not that I've heard of, but I'll see if I can get any information about this.
Robtheplod
Grafter
Posts: 320
Registered: 17-08-2007

routing issues - any progress?

much appreciated as it's a real problem for our clients as they/we have to reboot routers until we connect to a different gateway...
Robtheplod
Grafter
Posts: 320
Registered: 17-08-2007

routing issues - any progress?

any news yet James as VPN/RDP over plusnet network is not really viable at present...
James
Grafter
Posts: 21,036
Registered: 04-04-2007

routing issues - any progress?

Hiya,

Sorry for not getting back to you sooner. This is awaiting a rollout of a fix. I'll let you know when I've been informed of a timescale.
Community Veteran
Posts: 14,469
Registered: 30-07-2007

routing issues - any progress?

Can you also update the pugit item when it does so we know when to test it.
Robtheplod
Grafter
Posts: 320
Registered: 17-08-2007

routing issues - any progress?

thanks for the update - keep pestering them as i currently have to recommend one end of the link to be at another provider to ensure it works!
James
Grafter
Posts: 21,036
Registered: 04-04-2007

routing issues - any progress?

We're expecting a fix to be rolled out today.
James
Grafter
Posts: 21,036
Registered: 04-04-2007

routing issues - any progress?

Ah sorry - We're doing this for business customers today. More details on residential customers when I have it.