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regrade not happend and waiting for a reply to ticket

blaze30682
Grafter
Posts: 113
Registered: 03-08-2007

regrade not happend and waiting for a reply to ticket

i was told my regrade from 2 mb to 4mb would be complete yesterday, and im still on 2 mb, i have replied to my ticket and have no reply to mine yet.

ticket ID: 21849393

ive powered off my router for near 10 mins and im still showing 2 mb, any chance some 1 can look and update the situ.

thx in advance.
4 REPLIES
Superuser
Superuser
Posts: 2,485
Thanks: 192
Fixes: 5
Registered: 06-04-2007

regrade not happend and waiting for a reply to ticket

Where are you getting the speed from? What speed are you syncing at? What is your upload speed?

Phil
chrisc
Grafter
Posts: 688
Registered: 19-04-2007

regrade not happend and waiting for a reply to ticket

I've just made some changes to your account- try rebooting again for me and you should see an improvement Smiley
blaze30682
Grafter
Posts: 113
Registered: 03-08-2007

regrade not happend and waiting for a reply to ticket

thx all done now, shows in high speed as 8000 and plus net speed test is 6.35mb

over 3x what i was on Smiley

thx again
chrisc
Grafter
Posts: 688
Registered: 19-04-2007

regrade not happend and waiting for a reply to ticket

Good to hear it has made an improvement.

Give us a shout if you have any more problems Cheesy