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problem accessing some sites when on pth-ag2

terminal
Grafter
Posts: 75
Registered: 30-07-2007

problem accessing some sites when on pth-ag2

Had trouble accessing some websites (for example l8nc.com) and saw someone had posted a similar problem over on the plusnet usergroup forums (http://usergroup.plus.net/forum/index.php/topic,3112.180.html)

Using the gateway checker (http://usertools.plus.net/@gateway/) I saw that I was on pth-ag2 (cisco) gateway.

tracert to adslguide.org.uk gave the following
Quote
Tracing route to adslguide.org.uk [80.249.99.120]
over a maximum of 30 hops:

1 1 ms 1 ms 1 ms www.routerlogin.com [192.168.0.1]
2 29 ms 29 ms 28 ms lo0.thn-ag2.plus.net [195.166.128.87]
3 29 ms 29 ms 28 ms gi1-16.thn-gw2.plus.net [84.92.5.225]
4 29 ms 28 ms 28 ms ge0-0-0-23.pte-gw1.plus.net [212.159.4.25]
5 29 ms 28 ms 28 ms gi1-1-22.pte-gw5.plus.net [212.159.4.7]
6 * * * Request timed out.
7 * * * Request timed out.
8 * * * Request timed out.
9 * * * Request timed out.
10 * * * Request timed out.
11 * * * Request timed out.
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 ^C


disconnected and reconnected and was connected to the ptn-ag1 gateway. This time tracert gave
Quote
Tracing route to adslguide.org.uk [80.249.99.120]
over a maximum of 30 hops:

1 2 ms 1 ms 1 ms www.routerlogin.com [192.168.0.1]
2 34 ms 30 ms 29 ms lo0-plusnet.ptn-ag1.plus.net [195.166.128.123]
3 29 ms 28 ms 29 ms ge0-0-0-103.ptn-gw1.plus.net [84.92.3.17]
4 29 ms 29 ms 28 ms ge0-0-0-22.pte-gw1.plus.net [212.159.4.9]
5 29 ms 28 ms 28 ms gi1-1-22.pte-gw5.plus.net [212.159.4.7]
6 31 ms 29 ms 28 ms lonap-gw1.thdo.ncuk.net [193.203.5.142]
7 30 ms 28 ms 31 ms gi0-2-10-star1.core-rs2.thdo.ncuk.net [80.249.97.9]
8 31 ms 31 ms 32 ms iota2.ncuk.net [80.249.99.120]


I think I was given a dud IP address whilst on the cisco router, as my l8nc graph shows me as disconnected from the 18:50 disconnect until I disconnected and reconnected (even though I'd been using the internet during that time).
4 REPLIES
N/A

problem accessing some sites when on pth-ag2

i think i've been having the same problem

earlier on:

Quote
C:\Documents and Settings\n>tracert news.bbc.co.uk

Tracing route to newswww.bbc.net.uk [212.58.226.29]
over a maximum of 30 hops:

1 1 ms <1 ms <1 ms www.routerlogin.com [192.168.0.1]
2 31 ms 31 ms 30 ms lo0.thn-ag2.plus.net [195.166.128.87]
3 31 ms 32 ms 30 ms gi1-16.thn-gw2.plus.net [84.92.5.225]
4 30 ms 31 ms 32 ms ge1-0-0-23.ptn-gw1.plus.net [212.159.4.17]
5 30 ms * 31 ms gi1-1-22.ptn-gw5.plus.net [212.159.4.6]
6 * * 30 ms rt0.thdo.bbc.co.uk [212.58.239.25]
7 * * * Request timed out.
8 32 ms * 31 ms newslb12.thdo.bbc.co.uk [212.58.226.29]

Trace complete.


and after a reboot:

Quote
C:\Documents and Settings\n>tracert news.bbc.co.uk

Tracing route to newswww.bbc.net.uk [212.58.226.20]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms www.routerlogin.com [192.168.0.1]
2 27 ms 28 ms 28 ms lo0-plusnet.ptn-ag1.plus.net [195.166.128.123]
3 27 ms 27 ms 27 ms ge0-0-0-103.ptn-gw2.plus.net [84.92.3.18]
4 28 ms 28 ms 28 ms gi1-1-22.ptn-gw5.plus.net [212.159.4.6]
5 28 ms 28 ms 27 ms rt0.thdo.bbc.co.uk [212.58.239.25]
6 27 ms 28 ms 27 ms 212.58.238.149
7 27 ms 27 ms 28 ms newslb11.thdo.bbc.co.uk [212.58.226.20]

Trace complete.

C:\Documents and Settings\n>
terminal
Grafter
Posts: 75
Registered: 30-07-2007

problem accessing some sites when on pth-ag2

weird, started getting problems again. Went to gateway checker and it showed me back on ag2 gateway, and l8nc graph shows a period of disconnect again (checked this time, didn't get a disconnect and IP address is my normal one)

before trying a disconnect / connect did a tracert to bbc.co.uk and got

Tracing route to bbc.co.uk [212.58.228.155]
over a maximum of 30 hops:

1 1 ms 1 ms 1 ms www.routerlogin.com [192.168.0.1]
2 29 ms 27 ms 27 ms lo0.thn-ag2.plus.net [195.166.128.87]
3 28 ms 29 ms 29 ms gi1-16.thn-gw2.plus.net [84.92.5.225]
4 29 ms 28 ms 28 ms ge1-0-0-23.ptn-gw1.plus.net [212.159.4.17]
5 29 ms 29 ms 28 ms gi1-1-22.ptn-gw5.plus.net [212.159.4.6]
6 30 ms 29 ms 29 ms rt0.thdo.bbc.co.uk [212.58.239.25]
7 * * * Request timed out.
8 28 ms 28 ms 28 ms 212.58.238.36
9 30 ms 29 ms 29 ms pos6-0.rt1.mh.bbc.co.uk [212.58.239.254]
10 30 ms 29 ms 29 ms virtual0.mh.bbc.co.uk [212.58.228.155]

after the disconnect / connect got

Tracing route to bbc.co.uk [212.58.228.155]
over a maximum of 30 hops:

1 2 ms 1 ms 1 ms www.routerlogin.com [192.168.0.1]
2 30 ms 29 ms 28 ms lo0-plusnet.ptn-ag1.plus.net [195.166.128.123]
3 29 ms 28 ms 28 ms ge0-0-0-103.ptn-gw2.plus.net [84.92.3.18]
4 29 ms 28 ms 28 ms gi1-1-22.ptn-gw5.plus.net [212.159.4.6]
5 29 ms 29 ms 29 ms rt0.thdo.bbc.co.uk [212.58.239.25]
6 29 ms 29 ms 28 ms 212.58.238.149
7 29 ms 28 ms 28 ms 212.58.238.36
8 30 ms 29 ms 30 ms pos6-0.rt1.mh.bbc.co.uk [212.58.239.254]
9 31 ms 29 ms 29 ms virtual0.mh.bbc.co.uk [212.58.228.155]

Anyone got any bright ideas as to whats happening?
N/A

problem accessing some sites when on pth-ag2

I'm having terrible trouble accessing BBC news sites at the moment. I am also on that gateway.
terminal
Grafter
Posts: 75
Registered: 30-07-2007

problem accessing some sites when on pth-ag2

someone has started a new thread on the plusnet usergroup forum (http://usergroup.plus.net/forum/index.php/topic,3347.0.html) which gives details of some tests he has done.

If anyone from plusnet is reading this, please check out the above link, because there are some serious problems with your cisco router.