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possibly changing my phone number, same line same house

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possibly changing my phone number, same line same house

any issues with this?

We might be changing our telephone NUMBER, but keeping same line at same house. Prank callers have worn us down.. BT say they can change our number but I wanted to check here first incase there are issues with my account.

Whats the process as far as Plusnet goes? I'm on Premier Option 1 at the moment.
1 REPLY
Mand
Grafter
Posts: 5,560
Thanks: 1
Registered: 05-04-2007

possibly changing my phone number, same line same house

Hi there,

You need to make sure that BT are purely renumbering the circuit, and not doing a 'PSTN cease' on the line.

If they do the renumber order correctly everything will work fine, and you will just need to let us know the new number once it's changed.