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poor speed

fezzy2001uk
Grafter
Posts: 27
Registered: 30-07-2007

poor speed

Sad this is my second day with plusnet and having done a speed check twice today it was 0 mbps another time 356mbps says its to do with bt exchange..not very impressed with this i could walk to the web site quicker..what's going on Evil
3 REPLIES
Plusnet Staff
Plusnet Staff
Posts: 12,169
Thanks: 18
Fixes: 1
Registered: 04-04-2007

poor speed

Hi,

Which speed test have you tried?

The most reliable are the new BT Speedtest:

http://www.plus.net/support/broadband/troubleshooting/bt_speed_tester.shtml

BBMax:

http://www.speedtest.bbmax.co.uk

and the old BT Speedtest:

http://www.kitz.co.uk/adsl/btwspeedtest.htm

Your exchange does show as being red for capacity so any slow speeds could well be down to this, if the old BT Speedtest shows the same then it will be because of this. The fix date is 1st February so hopefully if it is caused by the exchange it will be fixed shortly.
N/A

poor speed

tez check what gateway you are connecting to, if it is 195.166.128.83 then u are wsting your time listening to any plusnet comments they will keep fobbing you off as they have been doing to me for weeks now. The bottom line is that this is the tiscali llu. u can get the same connection for 9.99 off tiscali if u want to share with all the p2p downloaders.
I dont see whay plusnet customers should be penalised for people with another isp, it will be a nice little earner for pnet I have no doubt about that.
fezzy2001uk
Grafter
Posts: 27
Registered: 30-07-2007

poor speed

thanks to both for your comments
lets hope 1st feb is a new beginning :roll:
i will check the gateway aswell cheers Wink