cancel
Showing results for 
Search instead for 
Did you mean: 

plusnet billed me twice!!!!!very angry!

brettking24
Grafter
Posts: 109
Registered: 26-08-2007

plusnet billed me twice!!!!!very angry!

for my house move i had to pay a £40 charge,i dont this by calling plusnet and giving them my debit card details,this was done using my partners card and now today i get my bank statement and plusnet have take £40 from my back ac too,this is very wrong as i didnt authorize this so plusnet took this out with out my permission.

what now!
2 REPLIES
brettking24
Grafter
Posts: 109
Registered: 26-08-2007

also...

also this acc isnt even used so im now overdrawn!
James
Grafter
Posts: 21,036
Registered: 04-04-2007

plusnet billed me twice!!!!!very angry!

Hi there,

Are you saying that you have been charged £40 twice? I can only see one payment on your account for £40 - this is on invoice 8807947 on June 12th. there was a subsequent invoice raised and paid on the 17th for £21.99, your first months subscription.