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packet loss in game

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packet loss in game

For a couple of days I've had niggling packet loss issues while gaming. (Tom Clancy RVS)
Just a couple of %%% here and there, but it spoils the fun.
Its MUCH worse today.

But I can't seem to pin it down.

WinMTR / Traceroute are all fine (the odd blip with 1 packet going stray)
but in game it reports major problems, so the game is very laggy and I cant interact correctly. (its based on the unreal engine, so I'm using the "stat net" results)

How does the traffic shaping stuff detect game oriented traffic?

Are there any test I can run to identify the problem other than traceroute etc,
given that the traffic shapping stuff will affect some packets but not othersHuh?

I think the shaping is a good idea to improve gaming it just doesn't appear to be working for me (2Mb Premier customer)
9 REPLIES
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packet loss in game

Are you experiencing the same problem with other games? It might be a game specific problem, meaning not plusnet problem?
Are you using a router/firewall? Perhaps they are responsible?
Unless you are using a very light weight anti virus (like antivir) I would recommend to disable any anti virus programs while gaming (if that is the only thing you are doing at the time and not downloading or having irc open) and try it like that.

I had some lag problems before but it was because of the pos bt205 router.
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packet loss in game

on q3, it feels as though you are running through a cheese grater.....

thats how bad it is......

im now known officially as the warper from plus....hahahahaha
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packet loss in game

I've played games for about 3 years now.
so I know whats normal for my connection.

I always disable virus / soft firewalls during play.

when i first join PN is was so smooth. 10-30 pings.
now its averages 16-60 pings. but played fine no bother.

but the last week or so its been thready, packets dropping here and there which doesn't affect latency and ping but really screws up the gameplay.

Its the same for all games,
RVS, BF2, CSS etc.

hopefully last nights thunder will have magically blow the cobwebs out of my connection...
Plusnet Staff
Plusnet Staff
Posts: 12,169
Thanks: 18
Fixes: 1
Registered: 04-04-2007

packet loss in game

Hi,

It might be worth turning the firewall on during the game and see what traffic it's logging. If there's a lot of traffic bouncing off your firewall or something else running at the time it could have an effect.

Also have you tried running a ping during the game to see if that's showing packet loss?
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packet loss in game


|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| 192.168.0.1 - 0 | 501 | 501 | 0 | 0 | 32 | 0 |
| lo0-plusnet.ptn-ag1.plus.net - 0 | 501 | 501 | 15 | 25 | 219 | 31 |
| ge0-0-0-103.ptn-gw2.plus.net - 0 | 501 | 501 | 15 | 22 | 62 | 31 |
| ge1-0-0-23.ptn-gw1.plus.net - 0 | 501 | 501 | 15 | 22 | 79 | 15 |
| linx2.telecomplete.net - 1 | 500 | 497 | 15 | 23 | 188 | 16 |
| v101-r1.rbs.telecomplete.net - 1 | 500 | 496 | 15 | 24 | 563 | 31 |
| uber1337.cust.telecomplete.net - 1 | 500 | 497 | 15 | 21 | 63 | 16 |
|193-26-133-67.no-dns-yet.ubernetworks.co.uk - 1 | 500 | 499 | 15 | 21 | 32 | 15 |
|________________________________________________|______|______|______|______|______|______|
WinMTR - 0.8. Copyleft @2000-2002 Vasile Laurentiu Stanimir ( stanimir@cr.nivis.com )


this was taken while i was playing route to the server.
% is the loss to that link... so even the pings are being lost.
but the effect in game is much worse...
Plusnet Staff
Plusnet Staff
Posts: 12,169
Thanks: 18
Fixes: 1
Registered: 04-04-2007

packet loss in game

Is it possible to try a different game server to see if that gives any different results. The average ping is good all the way down, but the packets that were lost are all outside of our network. It might be that particular route is congested
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packet loss in game

Your not the only one, add this to the 2 other posts going.

Were all picking up minor lag as if the packets are being held for a extremely small time.

I play Planetside and WoW and im getting it in both.
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packet loss in game

The server is mine, so if it don't work there theres not much point.

It was fine till last weekend... nothing has changed hardware wise my end.
I will keep monitoring it. We've rented servers with them for about 2-3 years.
The route to their systems has always been good. With the obligatory periods where they / I have the normal every day issues etc. But this seems to be sustained problem which is very noticable.

During play on friday evening I monitored it and I had brief periods where the lag vanished. around 11:10 - 11:30 on / off. and it seemed to improve.

I will check back again tonight.... to see if its still as bad....
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packet loss in game

problem still persisting....


|------------------------------------------------------------------------------------------|

| WinMTR statistics |

| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |

|------------------------------------------------|------|------|------|------|------|------|

| 192.168.0.1 - 0 | 401 | 401 | 0 | 0 | 156 | 0 |

| lo0-plusnet.pte-ag2.plus.net - 0 | 400 | 400 | 15 | 25 | 250 | 16 |

| ge0-0-0-504.pte-gw2.plus.net - 0 | 400 | 400 | 15 | 22 | 109 | 16 |

| ge1-0-0-23.ptn-gw1.plus.net - 0 | 400 | 400 | 15 | 22 | 63 | 16 |

| linx2.telecomplete.net - 1 | 400 | 397 | 15 | 28 | 204 | 16 |

| v101-r1.rbs.telecomplete.net - 1 | 400 | 397 | 15 | 21 | 32 | 16 |

| uber1337.cust.telecomplete.net - 2 | 400 | 395 | 15 | 23 | 281 | 16 |

|193-26-133-67.no-dns-yet.ubernetworks.co.uk - 2 | 400 | 395 | 15 | 21 | 125 | 16 |

|________________________________________________|______|______|______|______|______|______|

WinMTR - 0.8. Copyleft @2000-2002 Vasile Laurentiu Stanimir ( stanimir@cr.nivis.com )



|------------------------------------------------------------------------------------------|

| WinMTR statistics |

| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |

|------------------------------------------------|------|------|------|------|------|------|

| 192.168.0.1 - 0 | 100 | 100 | 0 | 0 | 0 | 0 |

| lo0-plusnet.pte-ag2.plus.net - 0 | 100 | 100 | 15 | 20 | 47 | 16 |

| ge0-0-0-504.pte-gw2.plus.net - 0 | 100 | 100 | 15 | 17 | 79 | 16 |

| ge1-0-0-23.ptn-gw1.plus.net - 0 | 100 | 100 | 16 | 17 | 63 | 16 |

| linx2.telecomplete.net - 1 | 100 | 99 | 15 | 21 | 188 | 16 |

| v101-r1.rbs.telecomplete.net - 0 | 100 | 100 | 15 | 16 | 32 | 16 |

| uber1337.cust.telecomplete.net - 3 | 100 | 97 | 15 | 17 | 32 | 32 |

|193-26-133-67.no-dns-yet.ubernetworks.co.uk - 0 | 100 | 100 | 15 | 17 | 32 | 16 |

|________________________________________________|______|______|______|______|______|______|

WinMTR - 0.8. Copyleft @2000-2002 Vasile Laurentiu Stanimir ( stanimir@cr.nivis.com )