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new account, incoming MAC...

Robtheplod
Grafter
Posts: 320
Registered: 17-08-2007

new account, incoming MAC...

hi all
can anyone help please. we will be bringing in a new customer to plusnet with their mac code shortly. i'm not sure of the process or how long it takes - can anyone outline the process - really keen to have as little downtime as possible as i also need to bring in a domain/smtp email and refer to an external website!
thanks in advance!!!
3 REPLIES
Mand
Grafter
Posts: 5,560
Thanks: 1
Registered: 05-04-2007

new account, incoming MAC...

Hi

There is a part of the sign up process which asks for the MAC code in order to transfer, and this typically takes around a week.

There should be no downtime, you will simply need to change the logon details in the hardware once the transfer is complete.
Robtheplod
Grafter
Posts: 320
Registered: 17-08-2007

new account, incoming MAC...

thanks mand, so if it takes a week, then best I start this Weds/Thurs time so it switches a week later, giving me some weekend time to sort domains etc...? - does this sound like a plan??!
cheers!!
Mand
Grafter
Posts: 5,560
Thanks: 1
Registered: 05-04-2007

new account, incoming MAC...

Yep, sounds good.

And it also reduces the risk of the transfer happening over the weekend. Smiley