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moving house question

bigtim
Grafter
Posts: 118
Registered: 18-08-2007

moving house question

Just got a new number and line at my new house and used the house moving tool and it says 5 working days,is this when my broadband will be on.I need to tell bt to cancil this number so wondered when to do it as dont want to pay for 2 lines for any longer than i have to.
2 REPLIES
Mand
Grafter
Posts: 5,560
Thanks: 1
Registered: 05-04-2007

moving house question

Hi there,

If you've already moved out and have got a new number at the new address you can cancel the line anytime now. This only causes problems if you cancel the old line and are trying to move the old number as some of the BT systems will reflect different information.

I've answered the ticket for you also. Smiley
James
Grafter
Posts: 21,036
Registered: 04-04-2007

moving house question

Hi there,

I've written a dissertation regardig the house move process, which may be of iterest to you:

http://community.plus.net/csc/2007/05/28/house-moves-processes-payments-and-problems/