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moving adsl

Robtheplod
Grafter
Posts: 320
Registered: 17-08-2007

moving adsl

hello
i want to move a user from bt to plusnet. their existing package is based on 'Network 2000' - is there an equiv plusnet package as it mentions you need to make sure it's the same when you tx accounts...Huh

thanks
rob
2 REPLIES
willhome
Grafter
Posts: 272
Registered: 06-08-2007

moving adsl

i believe it would be the premier 2mb £21.99 unlimited** set up
LiamM
Grafter
Posts: 5,636
Registered: 12-08-2007

moving adsl

Network 2000 could be either IPStream Home 2000 or Office 2000. I would imagine it is Office 2000 which would mean a migration into Premier 2Mb may not be possible. They might let you migrate in and then regrade you to Home 2000, or they may not. Otherwise you'll have to migrate in to something like Business 2000 which is based on IPStream Office 2000, and then regrade down to Premier 2Mb which would incur a fee of £29.99.

Best bet would be raise a ticket to Plusnet and ask them how to do it.

Of course, I could be wrong, and this 'Network 2000' you mention could be Home 2000, but I doubt it.