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moved house, how to move plusnet account over the phone

loony
Grafter
Posts: 174
Thanks: 1
Registered: 24-08-2007

moved house, how to move plusnet account over the phone

A friend of mine had just moved house and want to migrate/move his account to the new house and phone line.
how does he go about this via the phone to CS?
he doesnt have any net access at home ie no dialup modem.

thanks
2 REPLIES
loony
Grafter
Posts: 174
Thanks: 1
Registered: 24-08-2007

moved house, how to move plusnet account over the phone

damn i cocked up, what a dumbass!!!!
whilst trying to help my friend move his connection thru the help assistant i have managed to try and cancel my account and move it to his new address, because i was logged into my account!!!DAMN Shockedops: :shock:

i cant see how to cancel the move thru help assistant, can someone help??
it just keeps takin me round in circles
I cant see how to raise a ticket either
typically the phone lines are down just when i need them the most!!
loony
Grafter
Posts: 174
Thanks: 1
Registered: 24-08-2007

moved house, how to move plusnet account over the phone

wow thanks plusnet, the problem has been solved.
ill make sure im awake next time i try and help someone!! Cheesy Cheesy Shockedops: