cancel
Showing results for 
Search instead for 
Did you mean: 

mistake

N/A

mistake

Please cancel ticket No 13387787 requesting an upgrade. this was a mistake, my niece clicked the wrong buttons and i cannot use the ticket system to cancel
13 REPLIES
Community Veteran
Posts: 14,469
Registered: 30-07-2007

mistake

In situations lik this it is better to ring support as it will be quicker and will guarantee it is actioned. Waiting for support to visit here may incur a delay and may not be actioned before payment is taken.
N/A

mistake

Thanks for the quick reply Peter.
N/A

mistake

No phone number for support anwhere, help.
Community Veteran
Posts: 14,469
Registered: 30-07-2007

mistake

Bottom of the plusnet home page & all portal / help pages

'Call us on 0845 1400200 24 hours a day, 7 days a week. '
N/A

mistake

thanks again peter.
N/A

mistake

Looks like i'm going to be too late , there's a 20 minute wait on the damn phone. Any chance of relaying the message to whoever deals with it.
Be most gratefull if that's possible.

It's ok, got through at last, going to be cancelled. PANIC over I hope.
lhorwath
Grafter
Posts: 1,248
Registered: 10-04-2007

mistake

Its closed.

You did ring in Smiley
N/A

mistake

Luke,

Did you know the Careers link in your signature is wrong?

Regards.

Nige
lhorwath
Grafter
Posts: 1,248
Registered: 10-04-2007

mistake

Hello Nige,

Can you tell me how its wrong? I clicked on the link and it took me to this page:

http://www.plus.net/careers/index.html

Where I wanted to it to go.

It is only the 'Career' bit that is a link. If you still get problems can you tell me what browser you use etc...
Community Veteran
Posts: 14,469
Registered: 30-07-2007

mistake

Luke, clicking on your link takes me to the plusnet 'Sorry, we couldn't find the page you are looking for...'

Try removing the index.html bit as it then goes to the main careers page.
N/A

mistake

works fine for me.......

TTFN

BFG
Community Veteran
Posts: 14,469
Registered: 30-07-2007

mistake

It is intermittent if it works or not. Hitting refresh when I get the not found page sometimes brings up a careers page with about 12 positions listed (which is an old page anyway) and clicking refresh again gets the page not found.

Something wrong there.
N/A

mistake

Hmm...

You're right - If I refresh the correct page 4-5 times I get the 404 page & then another couple of refreshes brings me back to the correct pageHuh??

Intriguing.....

TTFN

Johno