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migration query: mac code used, now do i

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migration query: mac code used, now do i

have to inform plusnet by letter or email that i have decided to *use* my mac code and switch to another isp?

supp question- my billing date is on the 29th of the month with plusnet, i have asked my new isp to activate me this friday (joined new isp on 1st oct)

will i be billed by new isp and plusnet ?
2 REPLIES
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migration query: mac code used, now do i

Depending on when you requested your MAC, and for what reason, will depend on if or not you need to make another payment to PlusNet.

There is no need to inform Plusnet of your move, however, once it is complete, ti wont harm you if you do inform them.

BT are known for making mistakes, and failing to send the needed notification to PlusNet.
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migration query: mac code used, now do i

i asked on the 30th of sept for a Mac code and was promplty given one that day- used it on the 1st of oct with the new isp.