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lille help on exchange issue

Couger
Grafter
Posts: 181
Registered: 31-07-2007

lille help on exchange issue

Can anyone here help on the matter of a friend of mine joining plusnet, he recently moved to new area with new exchange tiscali who he was at the time tryed moving him to new exchange and said it was full on both Residential & buisness after him spending weeks trying to sort things out with tiscali he left them in hopes it was tiscali messing him about

He then signed upto plusnet to be told today that his exchange is full and i feel guilty as hell for talking him into coming ova lol

Anyways what can be done or if anything to get my friend back online, as hes the Leader of my BF2 squad

Please need urgent help on this

If any PN CS can look into this and double check and see if any spaces on the business connection is free please let me know ill pm you his username

Cheers Sven
5 REPLIES
shellsong
Grafter
Posts: 2,191
Registered: 03-08-2007

lille help on exchange issue

Do you know what exchange it is? You can get information on http://www.samknows.com/broadband/checker2.php from which you can get detailed exchange statistics
Community Veteran
Posts: 14,469
Registered: 30-07-2007

lille help on exchange issue

If the exchange is full (and 2 ISPs saying so suggests it is) then there is nothing ANY ISP can do as it is down to BT to decide if and when they update their exchanges.

The usertools exchange checker may give an estimated date when BT plan to fix this
Couger
Grafter
Posts: 181
Registered: 31-07-2007

lille help on exchange issue

Quote
If the exchange is full (and 2 ISPs saying so suggests it is) then there is nothing ANY ISP can do as it is down to BT to decide if and when they update their exchanges.

The usertools exchange checker may give an estimated date when BT plan to fix this


Results: Dorchester

Code: STDORCH
County: Dorset
Enabled: 27 May 2002
Colour: Green VP capacity at this exchange is currently showing as Green.
Click here for further details
Colour: Unknown You can view recent Service Outages for this exchange here
Colour: Unknown BT has published DSL Max upgrade information for this exchange
Click here for further details

Bookmark this exchange here
Back to exchange search

It doesnt say anything about his exchange being full m8

Quote
Do you know what exchange it is? You can get information on http://www.samknows.com/broadband/checker2.php from which you can get detailed exchange statistics


ill look into it now thankyou

http://www.samknows.com/broadband/exchange.php?ecode=STDORCH
Community Veteran
Posts: 14,469
Registered: 30-07-2007

lille help on exchange issue

The usertools data for that exchange is 3 weeks out of date.
Couger
Grafter
Posts: 181
Registered: 31-07-2007

lille help on exchange issue

ok so it should be updated soon and show a red status i guess unles btw update the exhange