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light hearted

Dodgydog
Grafter
Posts: 48
Registered: 08-09-2007

light hearted

go through BBYW faq
raise a question about possible option 5 package
hit send
check my questions to make sure sent
notice topic automatically filled as "MAC REQUEST"
are PN trying to tell me something :lol: :lol: :lol:
4 REPLIES
Community Gaffer
Community Gaffer
Posts: 4,959
Thanks: 236
Fixes: 4
Registered: 04-04-2007

light hearted

That's not good! Cheesy

Which faq is it? I'll get Pete to have a look...
Plusnet Staff
Plusnet Staff
Posts: 17,641
Thanks: 535
Fixes: 159
Registered: 05-04-2007

light hearted

Doesn't show as MAC request from our side, and the ticket pool it has dropped into isn't for MAC requests.
If this post resolved your issue please click the 'This fixed my problem' button
 Chris Parr
 Plusnet Staff
Dodgydog
Grafter
Posts: 48
Registered: 08-09-2007

light hearted

Question topic: MAC request - Outstanding fees found | ID: Open
Your original Question 10:34pm, Friday 25th May 2007
[Support Wizard Journey]
[FAQ: all the answers to your questions about Broadband Your Way]
[My Broadband Connection ]
[Broadband Your Way]

[Additional Information]
hi,have been considering switching from premier to option 4 bbyw but could you tell me if there will be an option 5 package available in the next few months (higher usage,home hub etc).If so will i be able to switch to it for free as i can now , many thanks and keep up the good work


maybe this will help
Plusnet Staff
Plusnet Staff
Posts: 12,169
Thanks: 18
Fixes: 1
Registered: 04-04-2007

light hearted

Thanks, found the entry and corrected it, although it may not change on the ticket you raised it will on any future tickets raised via the same path.