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how to close subscription with plusnet?

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how to close subscription with plusnet?

my bro wants out of plusnet but he cant' find a way.
he tried phoning here 08451400200 with no result (follows options then ends up with a dead phone tone).
can he close his subscription online? any other way?
1 REPLY
Liam
Grafter
Posts: 2,083
Registered: 04-04-2007

how to close subscription with plusnet?

You do need to request this online in writing.

Via http://help.plus.net and under Customer Services and Billing > Account Changes > Cancel My Product.