cancel
Showing results for 
Search instead for 
Did you mean: 

how do you raise a ticket?

N/A

how do you raise a ticket?

it is now a 3 hours task to try and find a simple button where is it??

my connection is being throttled and i want to know why. no email, no warnings im im not over any limit so come on tell meHuh

im convinced this place is the new bulldog
3 REPLIES
Griffo
Grafter
Posts: 95
Registered: 30-07-2007

how do you raise a ticket?

"Help & Support" at the top Smiley
Community Veteran
Posts: 14,469
Registered: 30-07-2007

how do you raise a ticket?

Then....

Find a route through the help & support system which vaguely relates to the area of your problem. When you get a help pop-up widow, underneath, the original window will allow you to raise a question.

Simple when you know how NOT!!!
N/A

how do you raise a ticket?

Just beat me to raising this topic myself. It's very worrying that not only am I having trouble getting through to PN on the phone without running up a monumental phone bill, but now they seem content to actively hide other means to reach them (which are free). I hope these customer support issues are resolved soon, I can't see how PN is keeping their CS levels high.
Thanks peter for your help by the way.