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fax-2-email

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fax-2-email

I recently had an urgent need to receive a fax from someone without a computer and it was sent at 20.25.40 on one day and it arrived on my computer at 17.47 the next day.
I sthis normal? As it happened it was far too late to act on.
I thought fax-2-mail was immediate. Does anyone else experienced delay in fax delivery?
Roy
1 REPLY
Community Veteran
Posts: 5,878
Registered: 04-04-2007

fax-2-email

It should be mre or less instant (or at the most 20 mins or so), but delays / queues on either the fax2email system or with PlusNet's mail servers might cause a problem. Best thing to do is send a couple of test faxes and see if its a regular thing. If it is raise a ticket to them to investigate