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faster speeds

N/A

faster speeds

after reading all the emails about faster speeds etc

phone plusnet to night to make enquires about it as it was a bit confusing
was told

1. 2meg is wat every body will start on in april if its possible on there line

2. it is a trial and it down to places allocated by BT as to how many people
go on it (so it maybe some people dont get on the trial)

3. its a gradual phase in of the fast speeds starting in april through to
september (this is not the way the emails i have recieved read)

4. i am very happy with my plusnet service but if they send out emails
with what is termed exciting news we should be also told all the other
bits as well.

as i only use abot 2-3 gig per month im well inside fair usage i pay my £39.99
for the privalage of fast access while surfing the net.

i hope plusnet will rective this by email or a statement in this forum to all the people like myself who think they will be getting up to 8meg in april.

a happy plusnet customer who think honesty is the way to keep customers

so come on plusnet let your custmers know evey thing that will happen in april
and not just what you want them to hear HuhHuh
4 REPLIES
vic_newey
Grafter
Posts: 802
Thanks: 2
Registered: 30-07-2007

faster speeds

You pay £39.99 but only ever use 2-3 gig ? seems a lot for so little
N/A

faster speeds

at the time i moved to plusnet 2meg was only just being offered to the masses as with all new toys the first month i used 33 gig but as i payed for
UNLIMITED this did not matter, i am not against fair usage as i like a lot of others will not even come close to it

but to be told maxdsl will let me have up to 8meg in april is wrong as explaned
in first post
vic_newey
Grafter
Posts: 802
Thanks: 2
Registered: 30-07-2007

faster speeds

you will surely benefit from dropping to the £21.99 with 30 gig peak download allowance when tthe new system comes into force, I will probably do likewise as I would rarely exceed this .
N/A

faster speeds

the cost is not the problem its the fact that the email did not inform us of
all the facts about all the points that i noted in my first post.

i did not find this out until i had spoke to plusnet on the phone
and yes i will more than likely do the same once it is started and if im lucky enough to be one of the ones that go on the trials HuhHuhHuhHuhHuh