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email problems

paulgul
Rising Star
Posts: 596
Fixes: 1
Registered: 05-04-2007

email problems

Anyone else getting problems retrieving emails tonight. Server keeps timing out.

Paul
13 REPLIES
Community Veteran
Posts: 38,213
Thanks: 909
Fixes: 54
Registered: 15-06-2007

email problems

me too
waldron
Grafter
Posts: 348
Registered: 28-07-2007

email problems

There is a Service Status notice about migration of emails to the new platform. Could that be the cause?
N/A

email problems

I am suffering the same thing Sad
tim_fenton
Grafter
Posts: 49
Registered: 10-08-2007

email problems

But according to the blurb it says only one person at a time and only for five minutes...
Rosewhite
Newbie
Posts: 7
Registered: 04-09-2007

email problems

30 minutes for me. Be nice if someone came and told us whats happening.
N/A

email problems

Hi, I've not been able to send anything for over two hours...
ChrisC
Plusnet Help Team
Plusnet Help Team
Posts: 17,624
Thanks: 610
Fixes: 158
Registered: 05-04-2007

email problems

We have just picked up on the email issue, it is being investigated as we speak.
If this post resolved your issue please click the 'This fixed my problem' button
 Chris Parr
 Plusnet Help Team
waldron
Grafter
Posts: 348
Registered: 28-07-2007

email problems

I'm receiving emails again OK.
Rosewhite
Newbie
Posts: 7
Registered: 04-09-2007

email problems

yes, my spam has arrived, cheers.
Community Gaffer
Community Gaffer
Posts: 12,803
Thanks: 635
Fixes: 62
Registered: 04-04-2007

email problems

Quote
There is a Service Status notice about migration of emails to the new platform. Could that be the cause?

I'm pretty sure it wasn't the mail migration but I'm at home at the moment.

Will look to get some info tomorrow and will let people know then.

Kind Rgds,

Bob Pullen
Plusnet Products Team
If I've been helpful then please give thanks ⤵

Plusnet Help Team
Plusnet Help Team
Posts: 17,624
Thanks: 610
Fixes: 158
Registered: 05-04-2007

email problems

Not seeing any more reports of this and everything is looking good from here.
If this post resolved your issue please click the 'This fixed my problem' button
 Chris Parr
 Plusnet Help Team
paulgul
Rising Star
Posts: 596
Fixes: 1
Registered: 05-04-2007

email problems

Ok with me now
Community Veteran
Posts: 3,364
Thanks: 15
Registered: 06-04-2007

email problems

FYI. I just had a timeout from my POP3 e-mail client, it retried a few times then succeded.

SW.
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3Mb FTTC
https://portal.plus.net/my.html?action=data_transfer_speed