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e mail I send being bounced back

laura
Grafter
Posts: 60
Registered: 30-07-2007

e mail I send being bounced back

hi, today I tried to reply to an e mail from my sister but it was immediately returned, one possible reason being given is it could be spam! I sent a test e mail, that was also sent back. Would someone at PlusNet know if it is happening to anyone else, have PlusNet e mail addresses been blacklisted?. (Incidentally she uses a hotmail address if that helps).
3 REPLIES
Plusnet Leader
Plusnet Leader
Posts: 697
Thanks: 38
Registered: 19-04-2007

e mail I send being bounced back

If you can raise a ticket on your account with the headers and body of the text included then we can have a look at what is causing the bouncebacks.
Moderator
Moderator
Posts: 16,817
Thanks: 1,932
Fixes: 133
Registered: 06-04-2007

e mail I send being bounced back

Could this be related to my on-going problem detailed in the thread Strange email problem?

Should I, too, raise a ticket for this as it is still unresolved?

Forum Moderator and Customer
Courage is resistance to fear, mastery of fear, not absence of fear - Mark Twain
He who feared he would not succeed sat still

laura
Grafter
Posts: 60
Registered: 30-07-2007

e mail I send being bounced back

thanks for your reply Chris, I'll look in to this this pm.