cancel
Showing results for 
Search instead for 
Did you mean: 

connection

N/A

connection

Hi, I have been with Plusnet for a couple of years and since upgrading to 2meg like a lot of other folk I now have intermittent connection. Would moving to another ISP make a difference?
3 REPLIES
N/A

connection

If your connection is losing synch periodically, then no. Moving ISP is unlikely to solve it.

There are a number of reasons this might happen. Some of which are down to your local set up and some are down to your line or BT issues.

Can you tell us what is happening and a bit of info about your kit. If you have a modem or oruter which can supply line stats, those would be helpful.
N/A

connection

Hi thanks for replying, I use an ADSL external modem and have recently had new boxes and cable fitted by BT. How do I check for and send stats?
Community Veteran
Posts: 14,469
Registered: 30-07-2007

connection

What ADSL equipment do you use?

Can't really answer your Q without that info as every unit is dfferent and some don't give line stats info at all.