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connection problems, there getting my nerves.

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connection problems, there getting my nerves.

Today the line froze for about 10 mins at 5.30am, and again at 7am ish. This also happened yesterday, the day before that and the day before that. Its been going on for over a week now, what the hell is causing it? one minute its working next its not and its not very reliable, id expect this on a 56k connection. Its not only annoying its time consuming aswell if your downloading something you have to go and start it again.

Someone please explain whats going on.

2 REPLIES
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RE: connection problems, there getting my nerves.

Just to add to this, the connection failed once again at 7.51am and ive just reconnected at 9.21am.

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RE: connection problems, there getting my nerves.

Adam,

I have checked your connection logs for this morning and we can see that the connection was terminated as you correctly stated.

The reason for the termination is not related to any issues on our network or termination equipment.

Please email me at dwatson@plus.net.uk with your make and model of the DSL modem/router that you use and I will ensure that your issue is related to BT this morning.

Best Regards,

Dave.

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