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connection problems - no ip address supplied

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connection problems - no ip address supplied

For many months (possibly since having my line upgraded) I have suffered from bad connection: the modem syncs at full speed but I do not get an IP address from Plusnet. This late afternoon (15:00 - 16:00 ish) was a particular problem. Any body else suffered or got ideas why?
2 REPLIES
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connection problems - no ip address supplied

It happens to me periodically. There was a thread about failed authentication here where they supposedly fixed the problem.

I've no idea why it happens but, on a couple of occasions when I have had this, I could log into the BT test domain straight away. Sometimes PN authenticates after a few retries - does your equipment retry every few minutes?
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connection problems - no ip address supplied

I was continually switching the modem off and retrying for about 30 minutes, with no joy.

Happens occassionally but seemed to longer to connect this time.