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confused about my conection speed!

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confused about my conection speed!

im pretty sure im on the premier 8mb option as the money leaving my account monthly would testify.
though whenever i try a speed test, i always recieve at least under 2meg ,

also my conection always reports as 2.2 mbps in properties.

plese could someone enlighten me, t

hankyou
4 REPLIES
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see my note

there are others seeing the same problem - your are not on your own

who knows what is going on - as I said in my previous update on my thread - why are we all sat here asking what to do - am sure we all have other things to be doing.

why isn't plus.net doing any more? so when was the 8mb due to start again - this could get worse.

we must be the 10% minority - but still customers
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raise a ticket

sorry to remind you

raise a ticket - and make sure you are 8mb - and keep pushing

sorry plus.net for saying this - but you must keep asking
kjaerligkatt
Grafter
Posts: 411
Registered: 02-09-2007

Re: confused about my conection speed!

Quote
im pretty sure im on the premier 8mb option as the money leaving my account monthly would testify.
though whenever i try a speed test, i always recieve at least under 2meg ,

also my conection always reports as 2.2 mbps in properties.

plese could someone enlighten me, t

hankyou


Do you know if you've been moved to MaxDSL yet? I'm guessing yes, since you say it shows 2.2Mb.

If so, what are your line stats? Maybe your line is only capable of circa 2.2Mb.

Regards, Neil
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same reply

I have just seen the status about tiscali and giving a refund - what about those plus.net customers using BT - are we excluded from a refund too