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can someone from plusnet please tell us what is going on

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can someone from plusnet please tell us what is going on

is it just Plusnet or are the other isp's similar?
I used to be with Tiscali (dial up) and i had no problems with them (was a dialup 56k account)and i was with them for 3 odd years.
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1 REPLY
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RE: can someone from plusnet please tell us what is going on

> is it just Plusnet or are the other isp's similar?
> I used to be with Tiscali (dial up) and i had no problems with them (was a dialup 56k account)and i was with them for 3 odd years.

Hi there,

I can honestly say that outages of this nature are not what you should come to expect from PlusNet -- be assured that we will resolve this issue and we will put measures in place to ensure that we are not affected by this issue again.

I apologise for the delay in answering your post -- due to recent events our customer support team have been under a very high workload but we are working to get events back to normal levels.

We will endeavour to keep you updated as and when we have new information.

Kind Regards,
Mike

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| Mike Grice Unmetered & ADSL solutions
| Technical Support for Home & Business
| PlusNet Technologies Ltd. @ http://www.plus.net
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