cancel
Showing results for 
Search instead for 
Did you mean: 

bt speed test---ip problem

chrisjon
Dabbler
Posts: 17
Registered: 09-08-2007

bt speed test---ip problem

hi
any one ideas on this from bt speed. several tries same result

The IP address discovered on the network associated with your telephone number:........... did not match the one we have logged from this browser/connection. Please check your telephone number and try again. If problem persists please contact your CP.

regards
2 REPLIES
Plusnet Staff
Plusnet Staff
Posts: 12,169
Thanks: 18
Fixes: 1
Registered: 04-04-2007

bt speed test---ip problem

Hi,

I've not seen that particular error before. I don't suppose you're using a wireless connection and connecting to someone else's router in error? or connecting via a VPN or using a proxy server? Can't really think of any other reason for this.

Which BT Speedtest is it, the old one:

http://www.kitz.co.uk/adsl/btwspeedtest.htm

or the new one:

http://www.plus.net/support/broadband/troubleshooting/bt_speed_tester.shtml
chrisjon
Dabbler
Posts: 17
Registered: 09-08-2007

bt speed test---ip problem

hi

speedtester.bt.com

will try the other url
ta