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broadband activation

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broadband activation

Hi could someone please activate my broadband account. I have a modem on loan which has showed solid dsl light for 3 days. When i go onto order tracker it says waiting activation. And dial up is getting me down

thanks in advance
3 REPLIES
Plusnet Staff
Plusnet Staff
Posts: 12,169
Thanks: 18
Fixes: 1
Registered: 04-04-2007

broadband activation

Hi,

If try and connect with your username and password, if BT have completed the work then our system will see your connection attempts and automatically activate the account for you.
Community Veteran
Posts: 6,983
Thanks: 8
Registered: 10-04-2007

broadband activation

Also Dave should have mentioned that your log in name is a little more than just your username. Wink
You need to use solidsilverlady@plusdsl.net and your password.
James
Grafter
Posts: 21,036
Registered: 04-04-2007

Re: broadband activation

Quote
Hi could someone please activate my broadband account. I have a modem on loan which has showed solid dsl light for 3 days. When i go onto order tracker it says waiting activation. And dial up is getting me down

thanks in advance
Hi there,

Just in case our automatic script doesn't kick into place, I've manually activated your account at our end.

As John says, you'll need to use solidsilverlady@plusdsl.net as the username.