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booted off

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booted off

Was surfing away merrily, then ......... nothing, no longer connected @ appx 11:05 am

re-boot PC ....... still didn't come up
Interogate netgear router, not connected
reboot router, not connected , chap failed, no IP address showing.
Also 3 letters in negotiation failed , then "allowed to come up" then failed .......

i tried to call support who said a ten minute wait "experiencing high call volumes" and investigating.
Checked "service status" ......... no new comments there.

I'm back up and running now........... so what's up?
Anyone else suffer?
is it just me at my end or the network/ PLUS??

No the day guys, the GP is on Sad Sad
5 REPLIES
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booted off

Same here, everything working ok now though.
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booted off

There appears to have been a failure or failover in the BT network somewhere. There are reports from many ISPs of exactly the same thing, at the same time.
csogilvie
Grafter
Posts: 5,852
Registered: 04-04-2007

booted off

BT I think, as it also affected me.
Community Veteran
Posts: 3,181
Thanks: 19
Fixes: 2
Registered: 31-07-2007

booted off

tea break me thinks ditto here, ticketed as well.
Unvalued customer since 2001 funding cheap internet for others / DSL/Fibre house move 24 month regrade from 8th May 2017
Community Veteran
Posts: 6,983
Thanks: 8
Registered: 10-04-2007

booted off

Yep local line sync never dropped but the net came to a stop for a few minutes :?
Happened a couple of times but seems ok now Smiley