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blank email from a Mac user


blank email from a Mac user

I have been receiving blank emails from a friend who uses Mac mail. The problem is only from him as sometimes he has to email me through a colleague who also uses mac mail. I can then receive the full email.

It is not the settings in my computer as I have opened one of his emails directly in my plusnet webmail and it is blank in there also.

He does not have any problem with any of his other email recipients and no problem receiving my emails.

Posts: 172
Thanks: 1
Registered: 30-07-2007

blank email from a Mac user

The default format for Apple's Mail is "Rich Text", otherwise known as HTML. Get him to try the "Make Plain Text" command - it's under the Format menu.

If attachments are being sent, make sure he ticks the "Send Windows Friendly Attachments" checkbox when he attaches the file.