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billing date on upgrade

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billing date on upgrade

I am thinking of upgrading my PAYG account to the 10Gb special offer. Before I do I would like to be clear about what happens
1. how long does the upgrade take?
2. how is the billing date affected by the upgrade
This and any other relevant information would be appreciated

Peter.
3 REPLIES
docrobster
Grafter
Posts: 132
Registered: 04-09-2007

billing date on upgrade

I can confirm that:
1. it happens instantly (well within a few minutes or so)
2. Billing date not affected

When I upgraded a couple of weeks ago it was a few days before the end of my billing month. 98p was taken off my credit card to cover the rest of that month, but other than that it was completely painless!
The usage doesn't get reset to zero instantly, so for 24hrs I thought that the usage month and billing month were out of sync, but the next day it was all reset.
JonathanW
Grafter
Posts: 2,648
Registered: 02-10-2007

billing date on upgrade

Generally, for an upgrade your invoice date will remain the same and a small fee will be taken for the difference in subscription. Its only for downgrades that you'll see a change in your invoice date.
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billing date on upgrade

thanks for the replys

peter