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been waiting nearly one year for upgrade

N/A

been waiting nearly one year for upgrade

ive been waiting for my upgrade for a year now what the hell is going on im still stuck at 512mb.
i have requested upgrades nearly every month and nobody seems to do anything about it.
im on broadband premier option one im paying for upto 8mb so whats the crack.

my freinds in the same village got upgraded in jan 06 im thinking of leaving but ill wait and see what happens

ive been with plusnet 3 years
3 REPLIES
ID
Grafter
Posts: 125
Registered: 08-08-2007

been waiting nearly one year for upgrade

MAXDSL has only been active since about May so nice one for trying it on to make it sound far worse than is Wink
N/A

been waiting nearly one year for upgrade

lmao.. maybe you mean to 2meg upgrades that were happening at the time before MAX? It largely depends on if BT say you can get the 2meg fixed service. If you havent had it already they this is probably why.

You are probably just better of waiting for the MAX regrades now.
Plusnet Staff
Plusnet Staff
Posts: 12,169
Thanks: 18
Fixes: 1
Registered: 04-04-2007

been waiting nearly one year for upgrade

Hi,

Unfortunately not every line was capable of being upgraded last year. Some lines were rejected for a speed upgrade because of line length or line quality. I'd suspect that your line would be amongst those that didn't make it.

If you put a request in to http://max.plus.net then we'll put a regrade in for Max once we restart the regrade programme in a few weeks time.