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any1 on maxdsl 8mb seem to be getting 1mb?

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any1 on maxdsl 8mb seem to be getting 1mb?

Does anyone else on 8mb maxdsl appear to be getting a 1mb connection? I had 3.5mb+ until a couple of days ago.
18 REPLIES
tiffer
Grafter
Posts: 47
Registered: 08-08-2007

any1 on maxdsl 8mb seem to be getting 1mb?

Yes I am .
Have raised this with PN.

Have been seeing my speed go down over the last mth and now at about 1400, was twice that a while ago.
rumtop
Dabbler
Posts: 18
Registered: 30-07-2007

any1 on maxdsl 8mb seem to be getting 1mb?

I am on 8MB maxdsl as well
And I have raised tickets,

how about these plus net speed tests?
Bt speed tests not much better.

23-10-2006 14:14:04 190.8
22-10-2006 16:59:28 238.3
22-10-2006 01:30:23 240
22-10-2006 01:18:41 238.7

Not sure what is happening
Sad
Phil
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any1 on maxdsl 8mb seem to be getting 1mb?

Hahaha, thats terrible. I had a similar speedtest earlier...but seeing as 2 of them were done in the early hours, plusnet can report your fault to BT.

Tonight has been pretty bad for me, constant disconnects and 1MBIT speeds
:?

[Moderator's note by James - (sallyandjames): Full quote of preceding post removed as per the link:rules]
N/A

any1 on maxdsl 8mb seem to be getting 1mb?

Same problem here. I am on 8Mb/s profile, but have had (over the last few days (about 6 now) terrible speeds, sub 1Mb/s.

They have asked a few 'Noddy' questions and got me to jump through some hoops, but now the problem is squarely at the foot of their door.

I am waiting a response from the support team.

Seeing other with the same issue I am now going to reply to the ticket again, telling them that many others are seeing the same thing. I wouldn't mind if they came clean and said they have issues, but to try and pull the wool over people eyes and get them to perform tasks that just buy time for them is wrong.

Time to get the size 10's out me thinks.
N/A

any1 on maxdsl 8mb seem to be getting 1mb?

Seems this speed problem is more widespread than it appears.

I also have experienced a huge decrease in speed in recent weeks and now regularly achieve speeds lower than 400 kbps as shown here:

23-10-2006 17:34:55 361
23-10-2006 17:00:35 352.4
23-10-2006 15:03:33 355.2
23-10-2006 15:01:57 357
23-10-2006 14:44:23 350.5
23-10-2006 13:30:31 356.6

I raised a ticket ( 20548017 ) on 21-10-06 at a time when speeds were between 650-700 kbps. This resulted in PN supposedly increasing the line capability which had a negative effect in lowering the speed. A further signal to noise ratio adjustment has produced the current, even lower speeds.
I still await a response from PN re my last update to them but clearly, due to the occurrences of this problem as indicated here, it strongly suggests the problem lies with PN. Time is running out!!!
rumtop
Dabbler
Posts: 18
Registered: 30-07-2007

any1 on maxdsl 8mb seem to be getting 1mb?

Latest speed test

24-10-2006 17:48:47 128.8

Sad Phil
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any1 on maxdsl 8mb seem to be getting 1mb?

This wouldn't be so bad if it were the first time it happened - I had exactly the same thing shortly after the "up to 8MB" upgrade on my service.

My current speed test results:
24-10-2006 17:58:16 114.9
24-10-2006 17:57:30 128.4
24-10-2006 17:57:02 126.7
22-10-2006 11:20:15 482.2
22-10-2006 11:19:05 407.3
22-10-2006 11:18:29 476.4
22-10-2006 11:17:51 479.2

I have to go to ridiculous lengths to raise a ticket that they'll respond to - disconnecting, reconnecting through BT etc.

I thought I was the only one having this problem - evidently not.

Wonder when we'll see some response?

Regards

Sean Johnstone
bigtim
Grafter
Posts: 118
Registered: 18-08-2007

any1 on maxdsl 8mb seem to be getting 1mb?

im having this problem to now :roll: Cry
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any1 on maxdsl 8mb seem to be getting 1mb?

Anyone from PN going to admit theres a problem yet? Care to let your customers whats going on? or are you going to bury your head in the sand until you have hundreds of people complaining of the same thing?
Pull your fingers out pls, the service your providing is TOTALY UNACEPTABLE.Even surfing the web is slow..as for streaming or gaming..well thats impossible.
Ive been with PN for 1 year nearly now. Everything has gone downhill since i joined. I only had 3 months with no problems.....and thats because i was in India Tongue
N/A

any1 on maxdsl 8mb seem to be getting 1mb?

Thought you may enjoy the latest comments from me in my ticket...passes the time while we wait for a 'fess-up'

My speeds are better than most but I normally have around 6Mb...limping at the moment

Your comment 7:24pm, Wednesday 25th October 2006
Any update at all?

Your comment 7:07am, Thursday 26th October 2006
Marco! . . .

Your comment 12:31pm, Thursday 26th October 2006
POLO ! .....

26-10-2006 07:08:09 2432.5
26-10-2006 07:05:32 1918.1
25-10-2006 19:30:42 900.9
25-10-2006 19:30:08 986.9
25-10-2006 19:29:41 913.1
25-10-2006 19:29:22 344.3
25-10-2006 07:07:28 5331
24-10-2006 18:04:58 1780.9
24-10-2006 18:04:37 1527
24-10-2006 18:04:13 2361.7
24-10-2006 07:22:21 5912
24-10-2006 07:22:00 2195.7
24-10-2006 07:21:41 6004.4



MARCO ! ....

Your comment 2:16pm, Thursday 26th October 2006
So while we are waiting for the Internal department to respond lets have a joke shall we?

Knock, Knock ..
rumtop
Dabbler
Posts: 18
Registered: 30-07-2007

any1 on maxdsl 8mb seem to be getting 1mb?

Still waiting. Sad

26-10-2006 15:47:37 131.2
25-10-2006 19:15:57 130.8

I can download at 14.5 KBps,
If this gets any slower, it will be faster sending a letter.
LOL :lol:

Phil
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Slow, Slow, Slow

I average around 4-5mb usually.

Last week I had intermitent slow downs, this week though I don't think I'v got more than 1.5mb.

Until this episode I have had no problems with my MaxDSL at all, except for the usenet problems.
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any1 on maxdsl 8mb seem to be getting 1mb?

26-10-2006 21:14:58 505.7
26-10-2006 18:40:45 1572.5
26-10-2006 05:02:48 2115.7
25-10-2006 21:24:34 553
25-10-2006 21:23:04 455.4
25-10-2006 05:17:28 872
19-10-2006 17:42:04 1405.6
19-10-2006 17:34:28 1612.4
19-10-2006 17:19:09 1722.4
16-10-2006 05:01:55 1978.6
10-10-2006 00:26:34 1818.1
09-10-2006 20:45:34 656.1
09-10-2006 20:44:43 462.4

...
N/A

any1 on maxdsl 8mb seem to be getting 1mb?

Im also suffering with this same behaviour. My router will connect at 6-7.5mb and all seems ok or at least better during the daytime!

26-10-2006 20:42:53 675
26-10-2006 20:40:54 918.7
26-10-2006 20:40:38 839.4
26-10-2006 20:40:11 670.4
25-10-2006 23:27:49 1012.8
25-10-2006 23:27:30 982.7
25-10-2006 23:27:05 910.7
25-10-2006 16:29:19 822.2
25-10-2006 16:28:50 806.2
25-10-2006 16:28:09 736.1
25-10-2006 08:29:20 4572.3
25-10-2006 08:28:58 4681.1
25-10-2006 08:28:09 4640.5

24-10-2006 23:47:15 981.8
24-10-2006 23:46:38 991.1
24-10-2006 23:46:04 961.4
24-10-2006 23:45:18 969.1
22-10-2006 17:01:52 981.2
29-09-2005 21:38:36 884
29-09-2005 21:38:17 876.5

Seems im not the only one, whats everyone elses like during non peak time...ok? Seems they have an evening issue not being able to cope....Can we get someone from plus.net in here please?