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Your current broadband speed is 500 Kbps

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Your current broadband speed is 500 Kbps

I was wondering why my bb has slowed to a crawl... my exchange is green and normally I get ~4mb down. Is this just a random glitch?

Right now it's peaking at around 20kB/s :/
4 REPLIES
Mand
Grafter
Posts: 5,560
Thanks: 1
Registered: 05-04-2007

Your current broadband speed is 500 Kbps

Hi there,

You seem to have quite a few dropped connections since late this morning (11am ish). This is likely to be the reason for the slow speeds.

If your sync speed has returned to normal the profile will increase over the next couple of days.

If you run a BT Speedtest you will see your current sync speed and IP profile.
N/A

Your current broadband speed is 500 Kbps

i have the same problem.
posted a couple of days ago when my profile was sitting on 500 Kbps. It did seen to be fine the following day but now it jumping between 135Kps and 500 Kbps according to the BT speed test.

Test1 comprises of Best Effort Test: -provides background information.
IP profile for your line is - 135 kbps
DSL connection rate: 448 kbps(UP-STREAM) 7648 kbps(DOWN-STREAM)
Actual IP throughput achieved during the test was - 104 kbps

should i be concerned if the profile is fluctuating randomly?
Plusnet Help Team
Plusnet Help Team
Posts: 17,624
Thanks: 610
Fixes: 158
Registered: 05-04-2007

Your current broadband speed is 500 Kbps

Hi there,

If the profile continues to fluctuate so wildly then I would advise checking out this page and making sure everything is set correctly.

At the moment your profile shows as 3000 so you should be seeing pretty good throughput.
If this post resolved your issue please click the 'This fixed my problem' button
 Chris Parr
 Plusnet Help Team
N/A

Your current broadband speed is 500 Kbps

yes, i notice that my internet connection is running smoother now... hope it stays that way! Smiley