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Year contract and changing package

Posts: 2,839
Registered: 13-06-2007

Year contract and changing package

At present, if you are in an annual contract and you change the account type, the contract is renewed for another year, regardless of how long you have had the account.

However, we are actively looking at alternatives to this, so this is likely to change in the near future.

Year contract and changing package


I have a year contract with for PAYG broadband. This contract runs out in March. I am thinking of changing to Broadband plus but I want to know what happens to my contract. Does another year start again? or will it carry on as normal.

I presume that normally after the year is up, you are just changed to a monthly contract.