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Why so slow?

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Why so slow?

Most pages on the internet respond really fast and am very happy with plusnets service, until I log onto the member centre, and then it`s like wading through glue. Trying to update webpages is nightmare, it is so slow to log onto your /tools page. I gave up ages ago trying to use plusnets email mailboxes. Why is it so slow , as away from plusnets site it is so good?