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Why cant send email using ntl account ?

N/A

Why cant send email using ntl account ?

I am trying to send email using my old ntlworld email account, although i can recieve ok i cannot send, i am getting the bellow error number in outlook express.
ox800ccc79

After searching around the net i have come up with it being plusnet are blocking it being used and it is in fact them that are causing this error.

Is there a way round it.
Thanks.
3 REPLIES
Community Veteran
Posts: 4,729
Registered: 04-04-2007

Why cant send email using ntl account ?

Use;
 relay.plus.net

As the out going server.

NTL will block an attempt to send e-mail via their servers unless you are connected via their network.

Chilly
N/A

Why cant send email using ntl account ?

Thanks chillypenguin worked first time, i had been using that email for years and really dident want to lose it.
Thanks again and.
A HAPPY NEW YEAR.
Community Veteran
Posts: 4,729
Registered: 04-04-2007

Why cant send email using ntl account ?

Are you still subscribing to NTL, as if not they will remove your account at some time.
I moved from NTL to Plus.Net, they give you a few months grace before removing your old e-mail addresses and webspace.

So make sure you are not about to lose your old address.

Chilly