cancel
Showing results for 
Search instead for 
Did you mean: 

Why am I still only 2MB?

N/A

Why am I still only 2MB?

My connection is still only 2MB. Sky say I am able to have upto 16MB as I have an LLU enabled exchange. So what are plusnet playing at? |Is there anyway of knowing for sure if you have access to the higher speeds?

cheers
3 REPLIES
Plusnet Staff
Plusnet Staff
Posts: 12,169
Thanks: 18
Fixes: 1
Registered: 04-04-2007

Why am I still only 2MB?

Hi,

Have you put in a queue jump request to Max? We have been regrading customers to the up to 8Mbps speeds since April, although problems with Max meant that the programme was put on hold for a couple of months. We restarted it last month putting through 1,000 regrades per week starting with those that opted in the longest time ago.
N/A

Why am I still only 2MB?

I beg to differ there, I never put in a queue jump request, and never wanted to be upgraded to 8mb (I was quite happy with my 2mb), but it seemed to have happened before you had upgraded all the people in the queue jump list!
Community Veteran
Posts: 1,229
Thanks: 1
Registered: 12-04-2007

Why am I still only 2MB?

@ squidgey
Give it back then! Tongue